職位職能: 銷售工程師
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職責8 i! ?/ Y( u1 t4 Q) b5 G: @9 `0 Z) O
該崗位要求能獨立自主的履行以下工作:- J/ b" Z9 S: |
銷售/業務
5 i$ n2 P# k" _( ?2 e2 R- 負責霍夫曼工具的地區性銷售和服務
+ F( N5 q! Q- d6 a6 @- 發展與維護客戶關系:建立和發展與客戶間的溝通,人際關系。" I' _, l( d- H+ O
- 收集并管理客戶信息,及時更新客戶數據:合作框架,組織結構,需求,潛力,決策者,文化背景等等。
E+ u E; G- k2 {- 銷售和定價談判。* ^& R# M" e; ~% I, c- O9 r
- 與客戶一起制定目標:銷售及服務計劃與執行。8 C& W/ ~( @/ I/ D D c# `. |+ D/ v
- 開發新客戶。
0 v. M; H) v: f8 r. o1 R7 d: x- 訂單制定,流程的跟進。 e5 Y. x& b4 ^8 H( D5 t# t
- 主動為客戶做產品演示,推廣霍夫曼產品。
' d- M( ]& d( c9 u; _$ B- 專業性的客戶投訴處理。! p' l! T' d* [7 y' O0 i
- 市場分析和報告:分析市場趨勢,價格維護,競爭對手狀況等。2 x- W: i6 r$ c" q$ A6 b/ m4 W& D/ w
- 不斷提高和加強產品范疇的知識:產品手冊,價格,折扣等。1 O- e0 y$ m' o' D
- 銷售為導向思維和行動:績效為導向的理念,自我時間管理,拜訪客戶的計劃制定。0 |8 [) V5 |4 o8 b
- 衡量客戶忠誠度,引發客戶興趣。
+ r+ c0 y8 J+ y' y2 E技術:% ^4 O9 D5 L8 f o! K/ ]
- 客戶為導向的技術咨詢,問題解決方案:充分利用霍夫曼內部的專家支持(物流技術等)。1 M6 o+ V4 e" U8 o4 o* b1 Q+ I
- 新產品和新服務的推廣。
! ^/ m2 X$ O) ^4 h+ h d3 P2 R) h- 不斷更新和擴展產品和服務范疇知識。
* T8 D) G. t1 c _, W- G- 不斷了解更新對手等狀況(產品/服務)
4 R( S' {5 T8 |' x- L" C9 l合作,組織,工作流程:
1 r! {* A8 K" J" o9 U- 霍夫曼德 價值觀(簡單-專注-有用性)
, K/ {5 O5 @3 q- x1 s* [+ L- Q& I$ N$ y- 利用公司平臺相互交流并為公司的信息平臺做貢獻。
5 y! l9 k+ n" k8 L, [) B) w0 L% J- 信息交流(銷售經理,銷售部,機加工專家,測量專家,產品管理部)。6 X. a/ k1 |6 u
- 團隊合作4 B Y8 T, l7 d* [4 |- V X
- 積極參與公司流程的優化工作。. ^3 N7 D( e8 b& z
工作能力:
" ?5 G, f2 S, x0 B3 S1 F3 Y; U主觀能力:* d: T U4 _3 r) w9 s
- 非常努力,自律,積極主動的人
2 k+ }5 A7 T; t- 溝通能力強〉自信,洞察力強,善于決策,進取,追求成功。
; j# D5 C: s8 Q7 @# ^- 良好的個人形象,禮儀,和外形。! I7 h# ]9 i% ~( m, [' R% K
- 能承受壓力,好學,擁有團隊精神。# N! ~2 }1 h( Z2 g/ n
銷售人員品質: f5 m) }: K7 O+ f0 M' R V
- 很強的談判和說服能力,具備銷售的激情4 T- m0 W7 i$ p, ]; u* B; Y
- 很強的客戶需求鑒定能力。
% H8 S9 J1 H k- 推薦展示能力,能帶給客戶忠誠可靠的感覺。
( A9 X, i# ~0 A4 e1 W E* d特殊技術知識1 m; s: N; |. U1 k
- 非常強的目錄技術知識,在機械和客戶支持下能解釋技術產品。
7 K/ U0 V8 v7 V! d8 i; K9 c- 很強的經濟頭腦,以及對市場和定價的理解,絕對的服務意識。
+ \1 {5 E& G% D- 了解標準工作流程:
+ Q' p i3 n) P6 r: G! E0 C+ S訂單流程(內部/外部),組織和操作結構* E# g# ^7 H. g. D5 i2 a+ [
IT: WORD,EXCEL,POEWPOINT,E-BUSINESS以及客戶關系管理軟件
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管理能力:
2 b. q: @( O& N( {" h( N- 很強的可靠性和合作性; h; E. c) n( ], h
- 自我管理和工作方法
8 H% t6 R1 `# k/ ]8 w- M" ^3 K: |- 戰略性和企業全局性的思維,
3 }8 g; w- W( a) T+ |: M$ @$ m工作經驗:: s \) [- z; S) \) i, N
- 有機加工或工具行業背景。! Z5 F H S- B) V' C) z9 k
- 銷售經驗至少3年。8 _- V! L8 _ r( I- @/ F
7 v* N8 x! A% d8 z Y1 _# j福利:
8 x5 `$ h8 J9 ?" d& p+ S- 國家規定的5險1金
( p* `. o9 y. Y1 G C1 L- 公司為銷售人員提供公務用車
% C8 S, a; x, H4 S$ e, z- 商業團體保險 * K1 L8 K0 M7 D9 r4 k t
- 每年15天年假,5天帶薪病假 2 w6 @! |. N8 q+ }5 ?" q5 ?
- 在莘莊和淞虹路地鐵站有班車
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Activities / Responsibilities: 8 v* [2 B- m/ y
The job holder will perform the following tasks autonomously and self-dependently: 6 L7 o" O5 e9 r0 m1 `( B1 r
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§ Sales / Business: + Q/ N8 r7 ]% F8 B9 u
- Active sale of HoG tools and services (HoG excellence features)
( P1 c( b8 V/ d3 g9 _1 X' o- Maintenance and further development of customer base: build-up and development of customer contacts, networking 2 @' @0 W$ ?' y' q3 \9 Z
- Gathering customer information and updating customer details: corporate structure, organization, demand, potential, decision makers, culture, problem areas, etc.
& u' G0 I" s& }0 l' l- Sales and price negotiations
: D0 `5 C/ x$ u/ g) Q) d- Arranging targets with customers: planning and implementation of turnover ( V4 ?% R( o6 t' x% o' I( x c
- Bringing in line customer’s and HoG’s interests
$ c/ d: z, ~+ l( f! a- New customer acquisition 1 n3 m+ B0 x- l. T+ O
- Elaboration of offers, follow-ups
& ]. N7 P* C, U# I$ y: g8 K- Active product presentation at the customer
/ E* B7 X2 y6 t( e3 w/ n; E- Professional complaint management
4 E, N, g7 c# r$ k7 R0 c0 q- Market analysis and reporting: trend spotting, price development, competitors etc. . f5 |' \* O6 S9 C4 i
- Acquisition and on-going improvement of knowledge about product portfolios: catalogues, prices, discounts etc.
, Q: e: ^. ]) Y# n- Business-oriented thinking and acting: turnover- and result-minded attitude, time-management, planning of customer calls etc.
9 c, i7 W6 K. f6 z8 Y5 I- Planning an implementation of customer loyalty measures, customer interest generation 9 g" R( B: c1 y7 F9 V
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§ Technology: & y7 ^5 g- n4 k1 T
- Customer focussed technical advice, problem solving: efficient employment of metrologists/machining experts and other HoG specialists
! [1 ~* [% U0 J7 i! M- Launch of new products and services
3 k& o( ^8 {# ?- j8 q- Continuous update and expansion of product and service portfolio knowledge ! T; x, _& y- n6 Q! l
- Knowledge and continuous update of facts on competitors’ strengths and weaknesses (products / services)
) F+ m5 R) I+ p; u! y8 P) K§ The Corporation, Organization, Workflow: : V& n* F+ y6 ?& G0 {( K/ j( d
- Living HoG corporate values (simplicity – focus – usefulness)
( ?; [/ d2 H5 X* A. p; t3 c2 ^0 |# D- Turning one’s knowledge/information into corporate knowledge: reporting and data administration according to set guidelines (Smart CRM)
* O$ @1 z& e) @9 `' i. C) N- Active information exchange (Sales Manager, Sales Department, Machining Experts, Metrologists, Product Management)
- F. w' L G+ C+ k! h- Team sales activities, partnership cooperation * w& }) y' B# M* e. M( M+ S' v
- Knowledge and improvement of workflow processes (User – HoG – User) 4 C& t3 A& U D
- For machining experts / metrologists only: instruction at customer seminars
* W! U5 X# Q: Z4 t7 f, nAuthority, Responsibility and Authority to Sign: 2 k6 c% O* d! {1 s2 Z- {
Competences:
: I+ f2 D( _. D( ODef. Degree of competence: very weak, weak, average, strong, very strong ; z1 y, v% g( B" G R
§ Soft Skills - ?! r% ]: b2 r5 ]+ S
- very strong Effort, self-discipline and initiative person # \ @* _9 O& t$ }0 M
Enthusiasm, positive personality and Integrity
9 G- i0 S: J4 D! g) e- Strong Interpersonal skills > Assertiveness ( “Success-Seeker”) Perceptiveness and decision- ; }5 i# q( `2 {8 P, y' \* m
Making. . G+ s) }5 ?% \$ L# O
- Good Personal style, manners and appearance
8 Y7 p$ A; ^* g' a& e n- }+ G- Ability to accept criticism, learning motivation and Team spirit
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6 p0 u; Q9 _! J$ u* V- v§ “Salesman Qualities” T% o. ]; C: c) R( b0 r: W8 }
- very strong Negotiation and Persuasion skills combined with Communication skills in order to “selling HOG” (enthusiasm for tools)
) l+ f% t( g$ e: Y) V7 a7 E, n- strong Identification of customer needs and Customer acquisition
6 D) b9 ]8 Q1 T2 G Y- Strong habit to present (promotion) Hoffmann and establish customer loyalty measures " C. b, O3 v% }. u2 f6 x
- Profit-oriented and targeted use of promotion material, personal engagement 3 d$ l7 b( n* C
- Good command and use of presentation skills " I, v! o# \- \/ ~) O
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§ Special Technical Knowledge
# p# z* s/ E( W- very strong Technical knowledge combined with “Catalogue” skills. - C/ H% y, O. Z( B* J
Ability to explain technical products with focus on machining and technical customer support / M2 p$ k/ Y) b+ |4 A
- strong Economics and business thinking, understanding of the market and the pricing / h, s# v4 q* @6 f, Z
combined with a strong service idea (HOG service package) % S; c* _ t. g; d% m# t% p$ j2 w; k
- Knowledge of Standard Workflow:
1 j; g/ i9 g9 u9 Q9 OOrder processing (internal/external), organizational and operational structure
1 |. l' ]+ R+ b! C( g" [- IT: CRM- Modules, Word, Excel, PowerPoint , e- business knowledge
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( M* ]) c1 ]! k8 r& V& `" d6 Z) y§ Management Abilities 3 y: _4 K# u9 `: |; A
- very strong Reliability and Corporation 6 b( e/ I+ \+ I3 X6 r8 k/ x7 \( C
- strong Self-management and Work Methodology
S* w, S6 C0 k5 x- average Strategic and Entrepreneurial Thinking
6 G i4 i. [! y7 ~* I§ Various abilities:
9 {$ h7 Q8 { s8 _- Languages: English, German (not mandatory)) T2 w& i4 K6 F7 M. [ c& N0 K
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獵頭聯系方式:* K& z7 B Y1 Y8 L" D) ]& N
bonnie@coosion.com |