職位職能: 銷售工程師 6 c/ o {5 M2 R' v# A* X
職位描述:
3 H$ o* F) d/ w: R職責4 D G4 Z, F) Y3 M/ j3 N0 i
該崗位要求能獨立自主的履行以下工作:/ `) ]& e4 i* B m- H4 ^
銷售/業務
0 L1 U1 c. N) Y& X9 j% B" }( x5 w, j- 負責霍夫曼工具的地區性銷售和服務8 v: z, {. f) c5 a# @8 w
- 發展與維護客戶關系:建立和發展與客戶間的溝通,人際關系。
* Q+ A9 X: S3 n) m- 收集并管理客戶信息,及時更新客戶數據:合作框架,組織結構,需求,潛力,決策者,文化背景等等。
1 k& e* f+ |, ]7 z- 銷售和定價談判。. o3 f1 G2 q/ J2 V2 h
- 與客戶一起制定目標:銷售及服務計劃與執行。
# }- W+ l( S! H' h6 f% T' g, k- 開發新客戶。6 o; ?- y; A, V- C5 Z V
- 訂單制定,流程的跟進。, _ ]6 D3 ], M5 r
- 主動為客戶做產品演示,推廣霍夫曼產品。1 |2 T/ w) d2 M, U+ h! L9 ~2 n$ {
- 專業性的客戶投訴處理。
! J* B6 Y& \3 w( l4 f" i- 市場分析和報告:分析市場趨勢,價格維護,競爭對手狀況等。9 Q- V6 Q" f& K. F9 Z4 s* W
- 不斷提高和加強產品范疇的知識:產品手冊,價格,折扣等。- @0 q' F% m9 g8 E D4 ]
- 銷售為導向思維和行動:績效為導向的理念,自我時間管理,拜訪客戶的計劃制定。
/ u& D5 U& |( Z" U% f1 K! T* w- 衡量客戶忠誠度,引發客戶興趣。
! I. i& I1 V4 r& l% O技術:
4 m- Q1 m2 q7 [" @! V: T- 客戶為導向的技術咨詢,問題解決方案:充分利用霍夫曼內部的專家支持(物流技術等)。
- x2 _, E* H/ ^: h6 p& y" a- 新產品和新服務的推廣。
# W- }- \3 O/ n* }4 Y- 不斷更新和擴展產品和服務范疇知識。
|7 v! s8 I9 s) a/ s- 不斷了解更新對手等狀況(產品/服務)
% x# a( w5 B0 j% p( W7 p. {4 I: D1 V合作,組織,工作流程:
) d$ `! k/ s' V% [- 霍夫曼德 價值觀(簡單-專注-有用性)* f# d1 F' U9 U# F) n$ n
- 利用公司平臺相互交流并為公司的信息平臺做貢獻。! u3 x' A- Q" d2 d* P
- 信息交流(銷售經理,銷售部,機加工專家,測量專家,產品管理部)。
% T {' H0 {/ K- 團隊合作
- L7 I5 V4 w- Z J; g2 K1 d8 K- 積極參與公司流程的優化工作。
0 Q* I+ ~& R5 k. L* Z4 T工作能力:+ @7 L$ B5 _* m0 V; P
主觀能力:
) g$ n( v3 M+ B8 g8 T- 非常努力,自律,積極主動的人
* b2 b" H! h1 _' L4 c- 溝通能力強〉自信,洞察力強,善于決策,進取,追求成功。* `' X5 j$ [9 i& Q$ T8 c0 ]! e" g' Q
- 良好的個人形象,禮儀,和外形。& m! K/ E# Y$ t. S" B' v
- 能承受壓力,好學,擁有團隊精神。
. ?. w3 q, _$ S$ m銷售人員品質:
6 L. V6 p# [& F4 i q" O5 |! [9 ?- 很強的談判和說服能力,具備銷售的激情1 {. [) y2 _. G, f- V% _
- 很強的客戶需求鑒定能力。
/ z* i8 t& c) J' o6 A6 D- 推薦展示能力,能帶給客戶忠誠可靠的感覺。+ B: I! A1 a/ s! G) J1 z0 ~, R
特殊技術知識
. G1 d( p& W9 D: {- 非常強的目錄技術知識,在機械和客戶支持下能解釋技術產品。
. ?2 G3 C8 w9 b- 很強的經濟頭腦,以及對市場和定價的理解,絕對的服務意識。) G% v) X, ~6 @0 o# X
- 了解標準工作流程:
" } k3 F4 Y U1 }* ]8 o訂單流程(內部/外部),組織和操作結構- M# m( R# N3 D1 @9 l
IT: WORD,EXCEL,POEWPOINT,E-BUSINESS以及客戶關系管理軟件! Y$ P% j- [: @' j# `
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管理能力:
, B1 @2 K0 Y3 n' ~- ?' o- 很強的可靠性和合作性% v ~% e7 e% D; P6 ]. H
- 自我管理和工作方法6 f& V* c$ N. Q( q
- 戰略性和企業全局性的思維,
- E8 R( A9 R: M+ u工作經驗:
. Y. y2 q: T8 \& y- 有機加工或工具行業背景。
) d& Z, A( R* m, h% E. X- 銷售經驗至少3年。
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7 l* n0 d+ P' ?' f5 Q福利:
8 V, c( O+ y( n- K9 n+ h$ M9 D# w- 國家規定的5險1金
% h2 r( x: u- s9 a4 q) _5 R/ o# x- 公司為銷售人員提供公務用車 # h* M) C! B! H' E6 A6 i( B. ^
- 商業團體保險 + B# C. h! P# {- |
- 每年15天年假,5天帶薪病假
3 g r$ ] n8 j- 在莘莊和淞虹路地鐵站有班車 ( D% e# \( A# j' e# }
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Activities / Responsibilities: ; |3 u! q% W3 E% p5 I
The job holder will perform the following tasks autonomously and self-dependently:
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§ Sales / Business:
. U7 l* ^2 m6 C: @; v( ~1 f- Active sale of HoG tools and services (HoG excellence features) 7 F ]7 h& F( h4 M
- Maintenance and further development of customer base: build-up and development of customer contacts, networking 7 g2 C/ x Z7 C. l8 j. F! u* `! j
- Gathering customer information and updating customer details: corporate structure, organization, demand, potential, decision makers, culture, problem areas, etc.
7 M: p- |4 G! {; c6 i; ^8 K- Sales and price negotiations 7 ?1 u6 m7 s1 Z! ]9 L1 B0 `. r8 c. b
- Arranging targets with customers: planning and implementation of turnover
2 a% q2 o2 I5 u( S i: G# A- Bringing in line customer’s and HoG’s interests 2 ~% N. R9 b( T1 o0 F5 f+ Q5 S: D
- New customer acquisition , Y1 v; A/ {7 X, d1 q
- Elaboration of offers, follow-ups * {8 y, c9 A0 _8 r3 \9 ]9 X
- Active product presentation at the customer
6 L0 v8 S4 ?/ Q! g5 H- Professional complaint management
+ [* \& z; x% }, D4 L: f! Z- Market analysis and reporting: trend spotting, price development, competitors etc.
, t9 S. B+ H, N* }! C- Acquisition and on-going improvement of knowledge about product portfolios: catalogues, prices, discounts etc. ( l5 y/ B) t& h* @. Z- S
- Business-oriented thinking and acting: turnover- and result-minded attitude, time-management, planning of customer calls etc.
1 b" l: V! d( _0 g+ Z, V9 {0 F- Planning an implementation of customer loyalty measures, customer interest generation % U4 w/ {/ g- b; K5 f* ~
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: ?# Z& k$ N2 E% m$ k§ Technology:
3 w2 Q$ ~1 b% e0 B k8 W- Customer focussed technical advice, problem solving: efficient employment of metrologists/machining experts and other HoG specialists ( k8 q; H) v0 w! J
- Launch of new products and services
2 Z/ k. i' z7 |) ^- Continuous update and expansion of product and service portfolio knowledge
5 H6 T4 H' z* _0 c R5 ~- Knowledge and continuous update of facts on competitors’ strengths and weaknesses (products / services) 7 X: h2 |& }+ v
§ The Corporation, Organization, Workflow: : X9 N* A( ]' A, D& O. a4 @# Y
- Living HoG corporate values (simplicity – focus – usefulness)
+ r- t8 I# ~ a/ m! p- Turning one’s knowledge/information into corporate knowledge: reporting and data administration according to set guidelines (Smart CRM) * E1 Z) p. v" ~; J) v
- Active information exchange (Sales Manager, Sales Department, Machining Experts, Metrologists, Product Management) / h, ^& s1 x, N0 [+ t4 G
- Team sales activities, partnership cooperation
( l% ~, f+ k }) Y* Q- Knowledge and improvement of workflow processes (User – HoG – User)
) R+ k3 Y$ j+ D$ ~- For machining experts / metrologists only: instruction at customer seminars . ?% r4 E: t& a2 q* ~
Authority, Responsibility and Authority to Sign: 2 K9 b, {9 t4 `- r' `2 V3 U% J( k% Y5 _
Competences: 6 A$ S$ H+ P7 L: ?% [1 G7 e. k
Def. Degree of competence: very weak, weak, average, strong, very strong
1 j" Q; E3 u, }6 z2 V& K; F* z; W$ Z§ Soft Skills 1 R: \; s5 V7 p* ]0 c
- very strong Effort, self-discipline and initiative person
$ |" U' \& `0 E7 S! _Enthusiasm, positive personality and Integrity
: j$ r- ]/ v4 k' c. C7 C+ M- Strong Interpersonal skills > Assertiveness ( “Success-Seeker”) Perceptiveness and decision- 3 y0 O1 i0 L1 A" C/ a6 k2 Q
Making.
9 w% Q$ ?; x8 a; g- Good Personal style, manners and appearance
5 A6 a0 P5 O) u- Ability to accept criticism, learning motivation and Team spirit
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§ “Salesman Qualities” 1 a' h$ ~" D4 `6 \0 g$ p
- very strong Negotiation and Persuasion skills combined with Communication skills in order to “selling HOG” (enthusiasm for tools) & a: h& l1 Q2 U0 M9 y3 }9 l5 `
- strong Identification of customer needs and Customer acquisition
9 j4 s4 [! y2 Q* c/ V+ B1 ^" D- Strong habit to present (promotion) Hoffmann and establish customer loyalty measures
, ]- J) ~0 w+ e4 ~# G& g- Profit-oriented and targeted use of promotion material, personal engagement
6 ]% i- L; H* _+ a" o5 @( @- Good command and use of presentation skills
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9 G4 j0 ?2 p, {2 Q j& }§ Special Technical Knowledge 5 r' R6 {2 n( h9 x |
- very strong Technical knowledge combined with “Catalogue” skills.
4 ^& q: B0 K2 ~8 X) B. SAbility to explain technical products with focus on machining and technical customer support 0 ~: ]# J$ W' W* R
- strong Economics and business thinking, understanding of the market and the pricing
4 i+ `% ~0 k' C7 D% t, ]combined with a strong service idea (HOG service package) ( p$ H- \; B' r
- Knowledge of Standard Workflow: 4 p8 @/ A* n* [+ n+ c1 w+ P1 [
Order processing (internal/external), organizational and operational structure 8 @1 w5 v" [% P5 X5 a0 G
- IT: CRM- Modules, Word, Excel, PowerPoint , e- business knowledge
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§ Management Abilities
5 w/ m/ Y/ o4 J- ]- very strong Reliability and Corporation * i+ A4 n, D4 d; r
- strong Self-management and Work Methodology , p L5 h: s/ v) c
- average Strategic and Entrepreneurial Thinking - x! m( v' u7 n0 h, V9 i! B" w
§ Various abilities:
+ Z7 t+ J# }) G* I- Languages: English, German (not mandatory)
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獵頭聯系方式:
& r; F# s: K; Z+ h5 Bbonnie@coosion.com |