標(biāo)題: 實(shí)用電話英語(yǔ) [打印本頁(yè)] 作者: 平實(shí)生活 時(shí)間: 2015-12-16 23:21 標(biāo)題: 實(shí)用電話英語(yǔ) 我們先來(lái)看一段對(duì)話，最普通的電話場(chǎng)景是這樣的： 1 A/ d8 `! r2 h( I 9 S4 i7 y; y1 i0 G$ P) ^% ]Operator: Hello, Frank and Brothers, How can I help you?& L; R6 t& j: U" E) l% i) ^: Y: E
% b5 R' p3 L3 u0 x0 U3 o, ^2 l( jPeter: This is Peter Jackson. Can I have extension 3421? 5 x% r3 Y% I" X4 X7 V+ ]8 o" G3 W) r7 w' W! p/ ?
接線員：你好，F(xiàn)rank and Brothers公司，有什么能為您服務(wù)的？% c$ Q% W. n) r% t! \
# R# q& E5 V( U y, P U% A皮特：我是皮特·杰克森，能幫我接分機(jī)3421嗎？ $ W0 F) [8 T: U 6 i# Q' g, W+ ]; S3 p; T" z, tOperator: Certainly, hold on a minute, I'll put you through...* }+ A- T( J& J0 L9 }. P* Y4 v
z U+ N6 s4 gFrank: Bob Peterson's office, Frank speaking.+ A$ i T E% X: \, y
2 n% j) M! ]( h0 |: X
接線員：當(dāng)然可以，請(qǐng)稍等，我?guī)湍油ā?br />
q$ i! D* _5 W1 P( h& Y, b * O+ ]: S! l5 L6 ~* i5 n3 p% J弗蘭克：鮑勃·皮特森辦公室，我是弗蘭克。 * P+ [" e' o6 [5 \ / F& s- M/ \. W% t8 f7 A" D% }Peter: This is Peter Jackson calling, is Bob in? ' l" s: a( J9 i0 P6 ^5 F0 {; R4 Z$ r6 ~8 P1 U8 [
Frank: I'm afraid he's out at the moment. Can I take a message?$ D) x# L% J6 ^* F, U1 c
* n# h8 R" I. l+ @1 x
皮特：我是皮特·杰克森，請(qǐng)問(wèn)鮑勃在嗎？ % R& \' [7 s/ l) ^' Q K* f5 u& V
弗蘭克：他這會(huì)出去了，有什么消息我可以轉(zhuǎn)達(dá)嗎？ * g' \8 t* k+ C6 w0 `& X5 T 2 Q( F% l, p7 p6 r. U& rPeter: Yes, Could you ask him to call me at ****. I need to talk to him about the Nuovo line, it's urgent. 9 N4 e6 B6 l% Y+ h0 [5 \ E 9 N- h1 K$ O) G) Z- hFrank: Could you repeat the number please? ' i- g- w9 i: K t9 i2 N& t - v4 {9 E2 a( f- b: ]* T皮特：是的，請(qǐng)讓他給我打電話，號(hào)碼是****，我需要跟他談?wù)勱P(guān)于Nuovo生產(chǎn)線的事情，這事很急。 5 S$ L- T: W/ V& K9 d2 @ K7 {: D# f
弗蘭克：您能重復(fù)一遍號(hào)碼嗎？ / K: I r* `3 c! V1 Z( o1 Y 0 C/ k: v. I a+ z' Z9 L( H4 JPeter: Yes, that's ****, and this is Peter Jackson.5 D; ] O1 L0 C. V3 n6 G7 G
`6 P0 ^+ w6 u6 |+ g
Frank: Thank you Mr Jackson, I'll make sure Bob gets this asap.) O( Z2 a! x/ s# T* L
% S9 v7 B% N7 W6 M- b0 M皮特：好的，號(hào)碼是****，我是皮特·杰克森。6 L7 u/ N$ M" U( m) x/ b
2 Y+ V! [0 t5 I" N9 W: C弗蘭克：謝謝你，杰克森先生，我會(huì)盡快轉(zhuǎn)達(dá)鮑勃的。 % z6 S% N$ ?# r, i+ O1 O" k0 \+ p8 `. W8 J$ F$ I! j
Peter: Thanks, bye. 0 N/ S' O0 \: S$ C. N0 M* d, y. E7 l4 `) T: ?/ z+ R q H
Frank: Bye.# ?% b7 e( {4 H0 G- g) R. S
! a4 y* C% ^5 u. w' |皮特：謝謝你，再見(jiàn)。 ! X- ?, `, U( B) a' Q* T+ V# Q# h 6 K7 j5 f& U% R5 M8 o& \弗蘭克：再見(jiàn)。 " p1 E- |7 x O ) o. f$ Q: p) [( O2 Z) G T' p相信大家從這通電話中可以了解，電話口語(yǔ)和我們?nèi)粘Ｉ钪械目谡Z(yǔ)是有不同的，下面是電話常用的短語(yǔ)和句子。6 H C4 i# a( g5 r+ I2 g/ L$ O
4 a1 O0 E" Y9 n9 ~+ ?' p. sIntroducing yourself 自我介紹 2 V, F7 B; ]4 R 4 O- }) ]6 K; pThis is Ken. 4 }5 I# [$ x5 |) K . V$ e- p5 w3 l, `% K, J. bKen speaking * ~/ F; ]; P" T) Z 7 s m+ t& Q* u5 D) VAsking who is on the telephone 詢(xún)問(wèn)另一方 - Z5 Q w$ B3 d$ ^1 D% }# g1 b* U3 V3 G/ u4 J( r' i @
Excuse me, who is this?3 p6 Y$ d% k. h `8 ~& O+ O' B
% h; W1 g9 |" i; X* c
Can I ask who is calling, please? ; R* q. N" M+ R" W % ^2 {" [5 q/ L" v/ TAsking for Someone 請(qǐng)某人接電話 4 n0 \- \# g; c- s8 H/ O" A 8 ]) K+ R' N, k# c" _7 eCan I have extension 321? (extensions are internal numbers at a company)* `( t& Y/ A0 @) w
B: c5 ]7 S( C! p& `Could I speak to...? (Can I - more informal / May I - more formal)" ~+ t% B9 a$ J3 W6 E1 d
9 H, {4 Q% R+ K& s5 X1 |7 N9 p
Is Jack in? (informal idiom meaning: Is Jack in the office?* D- L* z% C% ]5 ]
$ L: z/ S6 w$ s: o: j
Connecting Someone 連線! A7 [6 k6 h1 U% z8 z" E
, G: L* s! z' L" `
I'll put you through (put through - phrasal verb meaning 'connect') : Y& K5 B. W! H. E* }1 Z; u! V - z ]9 b/ P0 ]8 q% F6 JCan you hold the line? Can you hold on a moment?% @; t1 k8 w7 ~+ J: c1 S4 t ~# D
0 k: @- H" a) r" |8 A+ ZHow to reply when someone is not available & r6 r. w+ x: S6 O( L3 ` " @, ~+ w" L; K; R: f3 l# NI'm afraid ... is not available at the moment' K3 N- R `: z1 g& O! m5 }
- ^9 u! P" O }The line is busy... (when the extension requested is being used). j( l* n1 A% w8 @5 M
# s/ Y. F$ Y0 k5 b$ k& O
Mr Jackson isn't in... Mr Jackson is out at the moment...5 Y( l+ @- \# W5 i" Q' N$ Q
7 [6 J2 O/ G4 b: d& ITaking a Message6 u0 C% n4 Z. n% }- f
7 z! J. v/ f+ J4 p
Could (Can, May) I take a message?8 ~; e4 c- N: |. N. |+ v$ P9 j
2 f7 K p7 f/ m7 h# M5 R6 fCould (Can, May) I tell him who is calling?8 Y. B. ~ I* A8 q8 X" W) Q( ^
* Q$ C+ q# `( Y4 C* D" sWould you like to leave a message? 0 A, n# d3 ^2 K9 L+ F+ G, w7 M. N" `4 I; [ 作者: 藍(lán)色月餅 時(shí)間: 2015-12-17 09:56
很實(shí)用，樓主可否分享下資源